property

Why going paperless will help you, your client and the environment

How many times have you wished for easier Handovers? Or wanted to find an important project file quickly but couldn’t find it? Going digital may seem daunting, but it can make the entire process so much easier and more efficient for everyone involved, throughout the life of the property. 

Digitising the Handover process can help to reduce admin costs, time, and post-build issues, improve transparency and brand perception, and stop paper wastage – making your company more competitive and environmentally friendly.

go paperless social post image.jpg

Going digital with inndox is a win-win situation for everyone!



How to know if the defect is urgent or minor

Whether it is during Practical Completion or in the after-sales period, Owners or tenants may find defects in the property that need to be fixed. But what constitutes an urgent defect compared to a minor defect? 

Urgent defects are anything that involves a health and safety issue, security issue or leads to loss of essential services, like water and flushing toilets, that are within our control. 

Minor defects are anything that cause a minor inconvenience, like loose fittings and specific items that should be checked for before the end of the defects period, such as cracks, split wood, loose kitchen drawers, decorating blemishes, etc. 

defects+social+post.jpg

Pro tip: During Practical Completion, make sure you document and take photographs to record any minor defects that you discover during the inspection. Make sure both you and the builder (or your respective representatives) sign that document noting the defects. Ensure you include the agreed dates as to when the items will be fixed.



What is Subsidence of a house?

A property investor we know engaged a buyer’s agent to find them a suitable property. The buyer’s agent found a renovated, older style home on a large corner block near a major shopping centre that ticked all of the boxes and was about $20,000 less than comparable properties on the market. The buyer’s agent noticed that there was a 25mm gap between the floor slab and the skirting board in the living room and mentioned this to me at the time of booking the inspection.

Here are some of the observations made at the inspection:

1.     The external brick walls of the house had been rendered. Cracks up to 3mm wide were present in the rendered external brick walls.

2.     I noted neat rectangular patches of newer concrete to the paths around the external walls of the house.

3.     Some vertical joints had been cut into the external brick walls.

4.     The door frame to the garage was out of square by 60mm.

5.     The large timber patio was located only 500mm from the rear boundary.

6.     The garage was built right onto the side street boundary without a fire-rated wall.

Here is some of the advice given to the buyer’s agent from the Building inspector:

1.     It appears that the house has had significant damage from subsidence. The owner had the house underpinned, rendered and articulation joints were installed. Some damage, such as the tiled concrete floor of the living room being out of level and the garage door frame being out of square, were not rectified. Further cracks indicate that there has been more movement since the rectification works have been carried out.

2.     The garage and patio are built less than 900mm from the boundary without a fire-rated wall. This indicates that these structures are illegal.

The buyer’s agent decided not to proceed with the purchase mainly because:

1.     More damage had occurred since the underpinning. The long-term consequences of more damage could not be known. There is excessive risk of future repairs and therefore a chance of reduced re-sale value.

2.     Illegal structures will make the property more difficult to insure and could reduce re-sale value.

One day I hope that every property will have an inndox and serious defects like subsidence will be disclosed to buyers. Unfortunately we still have “Buyer Beware” laws operating in much of Australia and this means that it is likely that this property was sold to an unsuspecting buyer who will eventually learn that they have bought a problem.

What information you should give to the buyer of your property.

Settle down

Finally your property has gone unconditional and settlement is coming up. You look in your kitchen drawer and see a manual for the air-conditioning unit and one for the oven. Its makes you think, “I’d better leave them the garage remotes, the keys to the window locks too”. But there is a lot more you can give to ensure the new owner has everything they need to take over the property.

Finally, your property has gone through and passed all the inspections and settlement in just around the corner. In your kitchen draw waiting t

here is a checklist.

Documents

Any documents of files for the property. Don’t include any personal information like legals or finance:

Plans - Architectural, Engineering, Drainage, Electrical, Services

Warranties - Appliances, Pest treatments,

Manauals - Appliances

Certificates - Form 16’s, Form 21’s, Occupancy Certificate, Pest management treatment Certificate

Soil test

Specifications - From the original build or extension

Product information - Carpet

Approvals and Permits - Building and Planning etc

Paint colours - Sometimes there is also a finishes schedule

Title - Solicitor should provide this as part of the Conveyancing

Contacts

Provide the name, address, email and phone number for handy contacts like:

Pool shop

Gardener

Handyman

Painter

Electrician

Plumber

Babysitter

Neighbours

Tips

Leave a note about some helpful tips like:

  • There is free Yoga in the local park every Saturday at 8:00am

  • Slow down at dusk as there can be Kangaroos on the road

  • There is storage space in the attic

  • There are four goldfish in the garden pond. We feed them fish food once per week.

  • You can get a free resident parking permit from the council

Physical things

Give keys and garage/gate/lift remotes and security alarm access codes to the Selling agent or direct to the buyer at settlement. Other items below can be left at the property.

Remotes - TV, Blinds

Spares - Roof tiles, floor tiles, carpet, paint etc

Having these items ready for the next owner helps them to get settled quickly.

inndox has it sorted

Now what if you provided all the documents, contacts and tips in an easy to use app? Well we already thought of that. We call it inndox. Its easy to use and it makes your property very attractive to potential buyers if you provide this to the Sales agent when the property goes on the maket. The agent shres the inndox with potential buyers and they are reassured that the property is safe, compliant and well maintained and that settling in will be a lot easier with all the right information right their on their mobile phone.

Get your residential or commercial property ready for the next owner and maximise its saleability. Visit inndox.com now.