Go Paperless for your Customers

 

Author

Sarah O'Donovan

There are so many products and services offering to digitise different areas of your business, or your life, that it can be hard to know where to start. Beginning with one part of your process can help to prevent digital overwhelm and allow you to ease into the online world.

Your clients should benefit as much as you do from digitisation, so look at the stages in your design and building process which are currently slowed down by paperwork and potentially frustrating for customers. It’s possible one of these is handover, the point at which a client is usually keen to move in without adhering to important protocol. Digitising this process can help to reduce admin costs and post-build issues, while speeding up progress and improving transparency between yourself and the homeowner.

A competitive option for Australian building professionals is inndox, a fast, inexpensive and secure way for builders to provide a compliant digital handover. Bridging the gap between builder software and property owners, inndox automates the ongoing communication to owners using an online owner-management platform. This includes sharing and retrieving data, maintenance scheduling, warranty alerts and transference to future owners.

With access to tools, such as templates, information cloning, contacts and branding capabilities, and after sales services, including referral opportunities for the life of the property at no extra cost, the system is helping to keep builders out of the office and onsite.

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inndox - Why properties need logbooks - The Proptech Podcast