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Check your eligibility for Government funding.

Empower every resident with an app to keep them resilient & safe.

Trusted security and privacy

Your resident’s data they add to their account is private and only they can see their files. All data is stored locally in compliance with relevant legislation and is password protected with bank level encryption. See our cyber security measures

See our plain english privacy policy for full details.

See our Enterprise terms and Service level agreement for Authorities.

Be prepared.

For disaster preparedness, emergency management, files, maintenance, warranties, contacts and due diligence at sale. Help your residents be resilient and ready while potentially saving tens of millions in recovery costs.

Authorities for City, Regional, or Remote areas get a customised, “Asset and Disaster preparedness system” that manages compliance and emergencies via web-apps for every resident.

Resources such as “How to” videos, Alerts for preventative maintenance and Emergency Plan templates are included.

Alerts

Your residents or tenants of public buildings may forget to prepare for storm season. inndox will send reminders for them to clean out their gutters, replace smoke alarms and renew insurance policies. With inndox, it’s also easy to set warranty expiry alerts.

Critical info

Insurance policies, photos of insured items, emergency plans. Your residents and tenants can access everything from their phones anytime. Self-service reduces your admin burden and gives residents 24/7 service. It’s the service most people expect nowadays.

Due diligence

Flood damaged or Bushfire ravaged properties can have a stigma attached. Sellers & Landlords can present their digital “property logbook” app with that property’s climate resilience tech - at sale time and when negotiating a new lease - to reassure the buyer & tenant that the property is well-prepared for the next disaster.

How it works for heritage buildings

  • All the document management, maintenance management, defects management (if recent works have been completed), warranty expiry alerts, fire safety and emergency management

  • Authorities can provide the climate app or suggest heritage building owners use it to meet their obligations to store information and manage the heritage building. e.g. paint colours, DA conditions, asbestos register,

  • Information can be shared via the app with authorities, heritage architects, trades and others

  • The app can be used for seller disclosure to buyers and transferred to the next owner at time of sale giving the new owner the complete known history of the property and way to manage the building

Contact Us to find out more.

How it works for homeowners and business owners

They visit the authority’s website and click the link to sign up for their inndox climate app. Government funding for providing communities with disaster resilience may be available. The inndox climate app is used by both residential and commercial property owners to help them be better prepared, make speedy insurance claims and faster, less costly & less stressful recovery in the likely event of future weather disasters.

Contact Us to find out more.

How it works for organisations leasing public buildings

The authority’s asset officers are set up with a Master Account and Dashboard for user statistics and share relevant customised sub-accounts with the organisation’s committee or individual responsible for the lease.

Lessees add their own files and contacts to ensure compliance under their lease. They can also invite professionals such as property managers and solicitors to access, upload and share information.

Lessees have unique digital tools to help manage the facility or organisation and prepare for the next natural disaster. Including; How-to Videos, Emergency plan templates, Evacuation plan, Hazard maps for floods and bushfires, maintenance reminders, and contacts for maintenance and emergencies.

  • Securely store sensitive critical docs in their “Private folder” like employee details and, Insurance policies.

  • Lessees upload property files like floor plans. operation manuals, asbestos register, electrical safety, accounts, asset management, WHAS info, induction procedure, contracts, agreements, certificates, approvals, manuals, and more.

  • Lessees upload photos of fixtures, fittings, furniture, and other valuables as evidence for any future insurance claims.

  • Authority asset managers can upload / import entry condition reports, maintenance receipts, lease agreements, and more. They can also send updates on the new requirements, government programs, and news.

  • Share with their accountant, treasurer so they can manage accounts and reporting.

  • Templates and Videos that help lessees prepare for natural disasters like floods, storms, bushfires, and cyclones.

  • Delivered in multi-lingual format if requested.

  • Lessees will automatically receive customised ‘Maintenance reminders’ for things like renewing contents and public liability insurance, servicing fire safety equipment, testing safety switches, renewing evacuation diagrams, test and tag compliance, updates of committee meetings and other details to ensure correspondence is received.

Contact Us to find out more.

Client Testimonials

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Phillip Haralampou Place Estate Agents

I'm an Architect that carries out Pre.Settlement/Handover Building Inspections and have been using Inndox for more than 2 years now. An Inndox folder is set up for each property and the Client is provided with their inspection report, together with professional contacts and other useful information. The Client can add their own information such as insurance policies and trade contacts, and receives automated reminders that help them keep their property maintained. The Inndox logbook can also be easily shared with other stakeholders such as a Property Manager or Solicitor. Also, one of the main benefits of Inndox is that access can be can be passed on to successive owners of the property so that the history of the property is retained.

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Daniel Flett MD, Foresight Property Group

Christmas time last year, I had a project finishing. It was a development of four large 3 storey townhomes, the spec was high-end with a lot of custom-built inclusions. There was a lot of extra paperwork for special consents and variations. Handovers have always been a time-consuming chore so we were keen to give inndox a try. The handover took a matter of minutes instead of a full week and the feedback from the owners was very positive. We’ll be using inndox on our next project and happy to recommend it to other developers.

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Mark Reynolds MD, Foresight Property Group

We are a small building company in Perth and we started using Inndox a few months ago. We are extremely happy with the software as it has allowed us to save a lot of time by losing all the paperwork at handover. The platform is easy to use, looks very professional and allows all required documents to be held in one place, all at a very reasonable price. Andrew is always happy to help and answer questions. Highly recommend this product!

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John Henao Property Developer

I've been using Inndox for about 6 months and as an Engineer I love technology that can solve a problem. Inndox makes it easy to handover and manage property files. I even think it makes the property more saleable and more valuable too.

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Lee Sorby MD, Foresight Property Group

Inndox has done an incredible job at revolutionising and streamlining the way project records are managed. Their user friendly solution significantly reduces the admin workload and is a complete game changer. I highly recommend this software, get in touch with Andrew and Trish for a chat.

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John Cavaleire MD, Foresight Property Group

Great user interface, intuitive, easy to use, clear and very helpful to remove all clutter of physical files and put them in one place for future reference. Never try finding a file or a document again. its all in one place handy for reference. Give it a go

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Leeanne Stevens MD, Foresight Property Group

This platform is a really safe place for my property records, quick and easy to use. Definitely needed in the property industry

Frequently asked questions

  • Inndox climate app is a disaster management preparedness system that authorities can provide to their residents to help them be better prepared for disasters by having insurance in place (where available), a record of assets, an emergency plan, and storage of documents and contacts. inndox climate app is a new digital product specifically designed to help buildings be prepared and recover promptly from the next disaster.

  • Inndox Pty Ltd is a Brisbane-based technology company that was established by Trish and Andrew Mackie-Smith in 2017 who are experts in construction, law, certification and building consultancy, with the goal of making buildings “safe and sustainable”. inndox has won awards for its innovation in providing Property Management technology for Homeowners and Builders and has over 6600 properties using inndox. In 2024 inndox won The Most Innovative Proptech for Property Management & Maintenance and in 2022 Trish won Proptech Leader of the Year at the Australian Proptech Association inaugural awards.

    inndox has been funded and supported by Advance Queensland.

  • Disasters like floods, cyclones, storm surges, and bushfires are occurring with greater frequency and intensity. These events cost tax payers billions of dollars every year to get back to normal. Anything government can do to reduce this huge and growing cost needs to be leveraged before costs get out of control and start affecting the delivery of other essential services.

    All levels of government face the challenge of helping residents accept urgent responsibility to get ready for the next disaster so they are more resilient in coping with these events and recovering from these events.

    inndox now offers an app for Disaster Preparedness as part of everyday home management. Homeowners will now receive timely reminders about disaster prevention measures along with the appropriate resources to help them be prepared.

  • Homeowner residents can sign up through the Government authority website. They will be guided and reminded to prepare an Emergency Plan and Emergency Kit. They will also have the ability to upload photos of insured items and critical documents like Insurance policies so their insurance claims can be processed more quickly and they are on the road to recovery faster.

    They will automatically receive seasonal reminders of preventative measures; they can share the information with other members of the household or with their tenants and property manager whenever they need to.

  • All commercial properties such as schools, hospitals, shops, offices, and factories can also use inndox climate app. This will help get the community back on its feet after a disaster.

  • Government-owned assets like sporting club buildings or houses are included and are ideal to use inndox climate technology. The reminders will help the management committees fulfil their obligations like having insurance and maintenance. The inndox climate account can be accessed by all committee members and easily transferred when someone leaves or a new tenant moves in.

  • Inndox takes privacy and security very seriously. We have invested in cyber security so that we have bank-level encryption of all data.

    We use AWS cloud storage and all the data is hosted locally to comply with relevant legislation.

    We will never share the resident’s data without their express permission.

  • No. Authorities can only see the information that they provide to the resident. The resident's private information is for their eyes only. The resident has full control and ownership of their own data.

  • One-off Master Account Set-up Fee: from USD$50,000 ( contact us for a customised quote)

    Annual Maintenance Fee: from USD$30,000 (contact us for a customised quote)

    Contact Us for a customised quote.

  • You may be able to source funds under various government initiatives. It is up to each authority to indicate how inndox climate app helps their community be more disaster resilient in their grant application.

  • In accordance with your specific requirements and the information supplied, we will set up the app with or without your logo, relevant images, and the following information provided by you:-

    Flood resilience information

    Preparedness information for emergencies

    Home maintenance guides on before and after disasters

    Household resilience program information - resident can upload the Licensed contractor quote and contract construction guides, Home Warranty etc

    “How to” videos for disaster preparedness e.g. How to make sandbags

    Links to live updates where required - council dashboard, bushfire, flood maps, utilities

    Contacts list with name, email, phone, and organisation, including, but not limited to:-

    Emergency services

    Authority contacts

    Support services e.g. Salvation army

    Local energy provider contacts

    Sandbag supplies contacts

    Any other relevant contacts

    Ongoing Preparedness and maintenance email reminders including:-

    Preparing an emergency plan

    Preparing an emergency kit

    Maintaining important items for the property including generators, pumps, tanks, safety switches, gutter cleaning, loose items, tree pruning, etc.

    Also included with the inndox climate technology system is a Private Folder where residents can include their own personal information which may otherwise be destroyed in a disaster, including insurance details, photos of insured goods, personal documents like ID, wills, certificates, etc and evidence of any equipment or improvements to the property.

    Once the system is set up, inndox climate app will “go live” by being made available to all property owners in your community.

    How do residents learn about inndox climate app?

    Authorities and inndox can run a media campaign to encourage residents to go to the authority's website and click on the link to sign up for the inndox “climate app”.
    Authorities can share the link for residents to sign up to inndox on their website and access marketing materials such as brochures and social media posts.

    The inndox climate app can also be promoted during related events where residents are in attendance.

  • Authorities can run a media campaign to encourage residents to go to the authority's website and click on the link to sign up to the inndox “climate app” and access marketing materials such as brochures and social media posts.

    The inndox climate app can also be promoted during related events where residents are in attendance.

  • (As mentioned above, this annual expense may potentially be funded under government initiatives)

    Technical support for answering residents’ technical queries

    Maintenance of secure and private data storage

    Software updates as required

    Communication with authority staff of any updates

    Demonstrations to council staff

    Annual check-in meeting or as required

    Assistance with marketing content to promote the authority's climate app to residents.

  • Authorities can stop at any time by providing 30 days written notice to inndox.

    If the authority decides to stop using inndox, the following sequence is triggered (at the end of the paid maintenance period) to protect authorities and residents:

    Residents will be notified that the climate app is no longer sponsored by the authority and will be directed to an option to use inndox as their property's "digital logbook" for their home and other high-value assets such as boats, recreational vehicles, farm machinery, jets etc or deactivate the account.

    Residents that do not wish to use other inndox products, will have 30 days to delete or download data that they uploaded at no cost.

    If a resident does not respond to any emails, inndox will securely store their data for a period of 5 years on their behalf. During this time, residents will be able to reactivate their accounts at the going subscription price. This will be useful in the event of a major disaster affecting the resident who may wish to access their data such as photos of insured items.

    If the resident decides to deactivate their account or we have not heard from the resident for 5 years, their data will be deleted. While the residents have their data on inndox, it will be kept secure and strictly confidential as per the inndox privacy policy.

Get started with inndox today

The inndox digital logbook will level up your customer service.