Climate tech for disaster resilience

Inndox climate app is a disaster management preparedness system that authorities can provide to their residents to help them be better prepared for disasters by having insurance in place (where available), a record of assets, an emergency plan, and storage of documents and contacts. inndox climate app is a new digital product specifically designed to help buildings be prepared and recover promptly from the next disaster.

Inndox Pty Ltd is a Brisbane-based technology company that was established by Trish and Andrew Mackie-Smith in 2017 who are experts in construction, law, certification and building consultancy, with the goal of making buildings “safe and sustainable”. inndox has won awards for its innovation in providing Property Management technology for Homeowners and Builders and has over 6600 properties using inndox. In 2024 inndox won The Most Innovative Proptech for Property Management & Maintenance and in 2022 Trish won Proptech Leader of the Year at the Australian Proptech Association inaugural awards.

inndox has been funded and supported by Advance Queensland.

Disasters like floods, cyclones, storm surges, and bushfires are occurring with greater frequency and intensity. These events cost tax payers billions of dollars every year to get back to normal. Anything government can do to reduce this huge and growing cost needs to be leveraged before costs get out of control and start affecting the delivery of other essential services.

All levels of government face the challenge of helping residents accept urgent responsibility to get ready for the next disaster so they are more resilient in coping with these events and recovering from these events.

inndox now offers an app for Disaster Preparedness as part of everyday home management. Homeowners will now receive timely reminders about disaster prevention measures along with the appropriate resources to help them be prepared.

Homeowner residents can sign up through the Government authority website. They will be guided and reminded to prepare an Emergency Plan and Emergency Kit. They will also have the ability to upload photos of insured items and critical documents like Insurance policies so their insurance claims can be processed more quickly and they are on the road to recovery faster.

They will automatically receive seasonal reminders of preventative measures; they can share the information with other members of the household or with their tenants and property manager whenever they need to.

All commercial properties such as schools, hospitals, shops, offices, and factories can also use inndox climate app. This will help get the community back on its feet after a disaster.

Government-owned assets like sporting club buildings or houses are included and are ideal to use inndox climate technology. The reminders will help the management committees fulfil their obligations like having insurance and maintenance. The inndox climate account can be accessed by all committee members and easily transferred when someone leaves or a new tenant moves in.

Inndox takes privacy and security very seriously. We have invested in cyber security so that we have bank-level encryption of all data.

We use AWS cloud storage and all the data is hosted locally to comply with relevant legislation.

We will never share the resident’s data without their express permission.

No. Authorities can only see the information that they provide to the resident. The resident's private information is for their eyes only. The resident has full control and ownership of their own data.

One-off Master Account Set-up Fee: from USD$50,000 ( contact us for a customised quote)

Annual Maintenance Fee: from USD$30,000 (contact us for a customised quote)

Contact Us for a customised quote.

You may be able to source funds under various government initiatives. It is up to each authority to indicate how inndox climate app helps their community be more disaster resilient in their grant application.

In accordance with your specific requirements and the information supplied, we will set up the app with or without your logo, relevant images, and the following information provided by you:-

Flood resilience information

Preparedness information for emergencies

Home maintenance guides on before and after disasters

Household resilience program information - resident can upload the Licensed contractor quote and contract construction guides, Home Warranty etc

“How to” videos for disaster preparedness e.g. How to make sandbags

Links to live updates where required - council dashboard, bushfire, flood maps, utilities

Contacts list with name, email, phone, and organisation, including, but not limited to:-

Emergency services

Authority contacts

Support services e.g. Salvation army

Local energy provider contacts

Sandbag supplies contacts

Any other relevant contacts

Ongoing Preparedness and maintenance email reminders including:-

Preparing an emergency plan

Preparing an emergency kit

Maintaining important items for the property including generators, pumps, tanks, safety switches, gutter cleaning, loose items, tree pruning, etc.

Also included with the inndox climate technology system is a Private Folder where residents can include their own personal information which may otherwise be destroyed in a disaster, including insurance details, photos of insured goods, personal documents like ID, wills, certificates, etc and evidence of any equipment or improvements to the property.

Once the system is set up, inndox climate app will “go live” by being made available to all property owners in your community.

How do residents learn about inndox climate app?

Authorities and inndox can run a media campaign to encourage residents to go to the authority's website and click on the link to sign up for the inndox “climate app”.
Authorities can share the link for residents to sign up to inndox on their website and access marketing materials such as brochures and social media posts.

The inndox climate app can also be promoted during related events where residents are in attendance.

Authorities can run a media campaign to encourage residents to go to the authority's website and click on the link to sign up to the inndox “climate app” and access marketing materials such as brochures and social media posts.

The inndox climate app can also be promoted during related events where residents are in attendance.

(As mentioned above, this annual expense may potentially be funded under government initiatives)

Technical support for answering residents’ technical queries

Maintenance of secure and private data storage

Software updates as required

Communication with authority staff of any updates

Demonstrations to council staff

Annual check-in meeting or as required

Assistance with marketing content to promote the authority's climate app to residents.

Authorities can stop at any time by providing 30 days written notice to inndox.

If the authority decides to stop using inndox, the following sequence is triggered (at the end of the paid maintenance period) to protect authorities and residents:

Residents will be notified that the climate app is no longer sponsored by the authority and will be directed to an option to use inndox as their property's "digital logbook" for their home and other high-value assets such as boats, recreational vehicles, farm machinery, jets etc or deactivate the account.

Residents that do not wish to use other inndox products, will have 30 days to delete or download data that they uploaded at no cost.

If a resident does not respond to any emails, inndox will securely store their data for a period of 5 years on their behalf. During this time, residents will be able to reactivate their accounts at the going subscription price. This will be useful in the event of a major disaster affecting the resident who may wish to access their data such as photos of insured items.

If the resident decides to deactivate their account or we have not heard from the resident for 5 years, their data will be deleted. While the residents have their data on inndox, it will be kept secure and strictly confidential as per the inndox privacy policy.