Give your customers an app to manage their purchase
Owner manual, How to Videos, Service reminders, Maintenance reminders all in an easy to use app with your brand.
Do you provide enough information to the buyer at Handover? Provide a digital logbook so you are compliant.
Give owners a way to report defects to the manufacturer. Have a dashboard to view defects across all of your products.
Let busy owners self-service. They receive reminders on how to maintain their asset. This reduces your admin.
Comply with consumer laws
Providing every customer with a digital logbook allows them to manage their asset and share that management with a family member or trusted friend.
This will build confidence and encourage faster buying decisions and position you as a trusted advisor.
Consumer law requires that you provide sufficient information to the consumer about how they can use the product safely.
Share your network
Provide buyers with your contacts to help them with repairs and maintenance. Share your trusted suppliers and service professionals details on the inndox logbook.
Whether its a new paint job, service or trade in. Make it easy for the owner to get the most from their purchase.
Customers for life
You and your company brand stays with the asset allowing you to reach future owners to increase your brand awareness, reputation, and referrals.
An automated email goes to the new owner (and all successive owners) from your brand advising them when maintenance is due or when a warranty is soon going to expire.
Provide a remarkable service and watch your business scale.
Frequently asked questions
Will this integrate with existing software?
We have integrated with other software platforms and are ready to discuss your situation and provide a solution.
Does inndox manage warranty claims for me?
inndox will automate many of the post sale customer service for you because your customer can self service. You will need to still use inndox to manage warranty claims.
Does it cost my customer?
The company subscribes to inndox and your customer gets it for free.
Client Testimonials
Phillip Haralampou Place Estate Agents
I'm an Architect that carries out Pre.Settlement/Handover Building Inspections and have been using Inndox for more than 2 years now. An Inndox folder is set up for each property and the Client is provided with their inspection report, together with professional contacts and other useful information. The Client can add their own information such as insurance policies and trade contacts, and receives automated reminders that help them keep their property maintained. The Inndox logbook can also be easily shared with other stakeholders such as a Property Manager or Solicitor. Also, one of the main benefits of Inndox is that access can be can be passed on to successive owners of the property so that the history of the property is retained.
Daniel Flett MD, Foresight Property Group
Christmas time last year, I had a project finishing. It was a development of four large 3 storey townhomes, the spec was high-end with a lot of custom-built inclusions. There was a lot of extra paperwork for special consents and variations. Handovers have always been a time-consuming chore so we were keen to give inndox a try. The handover took a matter of minutes instead of a full week and the feedback from the owners was very positive. We’ll be using inndox on our next project and happy to recommend it to other developers.
Mark Reynolds MD, Foresight Property Group
We are a small building company in Perth and we started using Inndox a few months ago. We are extremely happy with the software as it has allowed us to save a lot of time by losing all the paperwork at handover. The platform is easy to use, looks very professional and allows all required documents to be held in one place, all at a very reasonable price. Andrew is always happy to help and answer questions. Highly recommend this product!
John Henao Property Developer
I've been using Inndox for about 6 months and as an Engineer I love technology that can solve a problem. Inndox makes it easy to handover and manage property files. I even think it makes the property more saleable and more valuable too.
Lee Sorby MD, Foresight Property Group
Inndox has done an incredible job at revolutionising and streamlining the way project records are managed. Their user friendly solution significantly reduces the admin workload and is a complete game changer. I highly recommend this software, get in touch with Andrew and Trish for a chat.
John Cavaleire MD, Foresight Property Group
Great user interface, intuitive, easy to use, clear and very helpful to remove all clutter of physical files and put them in one place for future reference. Never try finding a file or a document again. its all in one place handy for reference. Give it a go
Leeanne Stevens MD, Foresight Property Group
This platform is a really safe place for my property records, quick and easy to use. Definitely needed in the property industry
Get started with inndox today
The inndox digital logbook will level up your customer service.